PCI DSS Compliance

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Did you know?Businesses that fail to comply with PCI DSS risk fines, increased transaction fees and termination of payment‑processing services.

1. What Is Meant by PCI DSS Compliance?

PCI DSS compliance refers to meeting the security standards set by the Payment Card Industry Data Security Standard (PCI DSS). These rules ensure businesses protect cardholder data during processing, transmission, and storage. Any company handling credit or debit card information must comply to avoid fines and data breaches.

2. What 4 Things Does PCI DSS Cover?

PCI DSS broadly covers four key areas:

1. Network Security – Secure systems and firewall configurations
2. Data Protection – Encrypting and safeguarding cardholder data
3. Access Control – Restricting access to sensitive data
4. Monitoring & Testing – Regularly tracking and testing networks

These help reduce the risk of fraud and unauthorized access.

3. What Are the 12 Requirements of PCI DSS Compliance?

The 12 core PCI DSS requirements are:

1. Install and maintain a firewall
2. Avoid vendor-supplied defaults
3. Protect stored cardholder data
4. Encrypt data during transmission
5. Use anti-virus software
6. Update systems regularly
7. Restrict data access by business need
8. Assign unique IDs to users
9. Restrict physical access to data
10. Track and monitor all access
11. Regularly test security systems
12. Maintain a data security policy

4. How to Comply with PCI DSS?

To achieve PCI DSS compliance, businesses should:

• Conduct a gap assessment or Self-Assessment Questionnaire (SAQ)
• Secure their network and payment systems
• Encrypt and limit access to cardholder data
• Monitor, test, and document security practices
• Work with PCI-compliant vendors or platforms like Convin, especially if handling payments during voice interactions or support calls

Ensure PCI DSS compliance with Convin’s secure call‑centre tools