Deploy quality management platform in less than 4 weeks for increased call center efficiency, compliance, and audit.
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Convin not only offers manual auditing for all the calls but also automates the entire call auditing process for 100% customer conversations. It creates custom reporting and makes the overall manual QA more accessible. It saves me a ton of time by highlighting the weak and strong aspects of thousands of agents within minutes.
Combine Quality Management, Automated Coaching, Agent Learning, and AI Analytics under a single roof.
Get to know Convin at your own pace, with your data (for free).
Experience 3-4 weeks express implementation and easy setup with minimal training.
Ensure high transcription accuracy and analytics using in-house ML algorithms.
Enjoy faster searches and screens turning up before the blink of an eye.
