Deploy call center QA in less than 4 weeks for automated audits and increased agent productivity.
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Convin not only offers manual auditing for all the calls but also automates the entire call auditing process for 100% customer conversations. It creates custom reporting and makes the overall manual QA more accessible. It saves me a ton of time by highlighting the weak and strong aspects of thousands of agents within minutes.
Employ automated QA workflows that increase agent productivity by enhancing QA process efficiency.
Get to know Convin at your own pace, with your data (for free).
Experience 3-4 weeks express implementation and easy setup with minimal training.
Ensure high transcription accuracy and analytics using in-house ML algorithms.
Enjoy faster searches and screens turning up before the blink of an eye.
