Convin

Quality Monitoring

Queue Management

Quality Management

Quality Assurance Framework

Convin is an AI-backed contact center software that uses conversation intelligence to record, transcribe, and analyze customer conversations.

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3rd Floor, Convin.AI, HustleHub H207, Somasundarapalya Main Road, Adjacent to 27th Main Road,PWD Quarters, Sector 2, HSR Layout, Bengaluru, Karnataka 560102.

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support@convin.ai

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+91 8904281295 (Mon- Fri 10 AM to 7 PM)

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Healthtech Fintech Insuretech Edtech BPO Real Estate Retail Home Services

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Solutions

For Account Execs

For Sales Managers

Market Intelligence

People Intelligence

Sales Enablement

Sales Onboarding

Process Monitoring

Meeting Intelligence

For Sales Leaders

Use cases

Lead Qualification Sales Conversions Sales follow-ups High-volume call handling FCR + AHT Basic query handling Non-working hours Payment reminders Payment collection Compliance

AI Phone Calls

Financial Services

Insurance Services

Human Resources

Banking Services

Healthcare Services

Contact center software

Call center recording solution

Speech Analytics software

Call center monitoring software

Conversation intelligence

Sales tracking software

Sales call analytics software

Conversation analytics

Automated quality management

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