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AI Phone Call Agent

Human-like AI Voicebot

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Help agents and managers in real-time

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100% auto QA & voice of customer

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Real-time Assist Agent

Automated Coaching

Voice of Customer

Convin Mobile App

API

Speech to Text

20+ languages

Text to Speech

10+ languages

LLM

10+ languages

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CX Suite

Enterprise-grade AI Voice Bots.

Real-time suite

Real-Time Agent Assist

Improve conversions with real-time monitoring.

Supervisor Assist

Real-time supervisor tracking and assistance.

Post conversation suite

Automatically audit and score 100% of customer conversations.

Automated Agent Coaching

Invest in personalized peer-to-peer agent coaching.

AI Learning Management System

60% faster agent onboarding with flexible learning.

Customized LLM for call centers.

Convin Mobile App

Collect 100% of customer intelligence.

Voice of CUSTOMER

Convin Insights

Collect 100% of customer intelligence.

PLATFORM

Quality Management Software

Collect 100% of customer intelligence.

Conversation Behaviour Analysis

Collect 100% of customer intelligence.

Conversation Intelligence

Collect 100% of customer intelligence.

Elevate Your Mobile Experience.

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Real-time AI chat & voice

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Sell at the speed your buyers decide.

Support that never makes customers wait.

Every call covered. Every rule followed.

Recover faster without breaking compliance.

Save the customer before the discount is needed.

Industry

Deliver patient-first experience.

Banking & Finance

Drive faster debt collection.

Get a competitive edge with unique insights.

Close deals and improve policy renewals.

Improve student admissions.

AI that triages, engages, and audits every conversation

50% reduced training time.

Close sales fast without increasing headcount

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AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

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What Makes Real-Time Agent-Assist So Effective?

Explore how real-time agent assist improves support accuracy, reduces handle time, and helps agents respond smarter during live customer interactions.

September 13, 2023

Discover our latest articles!

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How To Leverage The Art Of Social Selling? - What It Is, Why It Matters, And How It Can Be Done.

January 21, 2022

How To Leverage The Art Of Social Selling? - What It Is, Why It Matters, And How It Can Be Done.

How to help your sales team sell faster, better, and smarter in 2024? - Practical Sales Tips

January 18, 2022

How to help your sales team sell faster, better, and smarter in 2024? - Practical Sales Tips

Why should you sell faster in 2022? | Sales best practices

January 4, 2022

Why should you sell faster in 2022? | Sales best practices

How to create a sales coaching culture in the organization?

January 4, 2022

How to create a sales coaching culture in the organization?

Conversation Intelligence

2021-in-review: Convin's conversation intelligence learnings

December 30, 2021

2021-in-review: Convin's conversation intelligence learnings

Conversation Intelligence

How to Use the Convin Conversation Intelligence tool?

December 29, 2021

How to Use the Convin Conversation Intelligence tool?

25 habits of incredibly successful salespeople- Remarkable Sales Tips

November 30, 2021

25 habits of incredibly successful salespeople- Remarkable Sales Tips

What Are The Top 12 Sales Best Practices You Should Follow in 2024?

November 30, 2021

What Are The Top 12 Sales Best Practices You Should Follow in 2024?

How To Cold Call: 21 Cold Calling Tips for SDRs (From the Sales Masters)

November 30, 2021

How To Cold Call: 21 Cold Calling Tips for SDRs (From the Sales Masters)

Everything You Need to Learn About Objection Handling And Unlearn.

November 30, 2021

Everything You Need to Learn About Objection Handling And Unlearn.

What does good sales coaching look like?- 5 Proven ways to get you started.

November 24, 2021

What does good sales coaching look like?- 5 Proven ways to get you started.

Why Sales Coaching Matters, 3 Proven Ways to Get Started?

November 16, 2021

Why Sales Coaching Matters, 3 Proven Ways to Get Started?

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