What CX Teams Need Now	How Convin Delivers	CX Impact
Acting during live calls	Real-time call intelligence with live agent assist	Issues are resolved while the customer is still on the line
Coaching that changes behavior	In-call guidance and automated post-call coaching loops	Agents improve immediately, not in the next review cycle
Accurate insights across regions	Multilingual speech analytics built for accents and dialects	Global teams get consistent, reliable insights
Continuous compliance assurance	In-call compliance prompts and real-time risk alerts	Compliance issues are prevented, not discovered later
Faster time-to-value	Deployment in under 7 days	Teams see impact without long setup cycles
Scalable quality management	Consistent quality scoring across every interaction	No sampling bias, no manual reviews
Consistent customer experience	Unified intelligence across voice, chat, and email	Customers receive the same quality across all channels
AI Phone Calls Auto QA	AI voice agents handle and assist calls in real time Real-time and post-call QA across 100% of interactions	Faster resolution at lower cost Higher compliance and consistent quality